cruises

Norwegian Cruise Line Norwegian Jade Review

Our cruise on Norwegian Jade was a mixed success, but definitely not without its upsides.

January 03, 2013
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Cabin Overview

Not counting variations based on location or view, Norwegian Jade offers 12 different cabin types to choose from. On the upside, there’s something for almost any budget; conversely, after buying airfare to Europe we had to be frugal and wound up selecting an Inside Cabin, with no view. But we weren’t the only ones: Interior cabins represent fully one third of the sleeping options available on Jade.

There are the usual ocean view and balcony cabins, representing most of the rest of the cabins, followed by a dizzying array of suites, starting with the Mini-Suites which—at 285 square feet—seemed like a promising upgrade we’ll aim for on a future cruise. Thirteen villas and suites occupied The Haven, a private-access area of Deck 14 offering concierge and butler service and access to a private, top-deck courtyard.

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Our Cabin: Inside

We measured our quarters at about 140 square feet—it was the smallest cabin we’ve occupied on a cruise ship. While we made do, the constraint required compromise; for instance, there was a table in the room, but there was no logical place for the table to sit.

On the good side, although our cabin was located far forward on a lower deck, we did not experience any major noise issues (as is often the case when not midship or on upper decks). There was a slight sound leak from the theater overhead, but considering the proximity, it wasn’t disturbing.

Although we slept relatively well, the seam between the joined single mattresses was not well concealed by the pillow top—each morning we awoke to find ourselves in a valley between the mattresses. The distance from our pillow to the TV was 8 feet—not an issue if the screen weren't so small. As an inside cabin, when the lights were out it was very dark—a night light would have been helpful. No under-dressers, so luggage could be stored under the beds. There were three mirrors in the bedroom: One above the headboard, one above the desk, and a narrow floor-to-ceiling mirror for dressing.

The bathroom was small but attractive, with a faux wood finish wrapping the cubicle. The shower was bigger than some we’ve seen, and the showerhead could be hand-held. Soap and shampoo were provided in wall dispensers; both thin and ineffective (fortunately we had our own supply). If bath products matter to you, BYO!

Lighting was sufficient in the bathroom, but a makeup mirror would have been appreciated, as would bigger shelves for storing travel kits. The hair dryer was located above the desk in the bedroom. Although there was no sign encouraging us to hang our towels, they were replaced only when we left them on the floor.

One afternoon when we weren’t in the cabin, our toilet apparently overflowed onto the bathroom floor. The front desk sent a plumber and the problem was fixed within 50 minutes. However, it took two additional phone calls to get the bathroom floor properly cleaned. A manager at the front desk sent a bottle of wine to our cabin as an apology for the delayed response.

Our minibar was chock full of goodies, offered at the ship’s prevailing bar rates. This included nip size bottles of vodka, rum, whiskey, gin, scotch, 187ml bottles of chardonnay and merlot, beer, soda, Red Bull, and 1-liter still water and 750ml sparkling water. There was also small containers of peanuts and Gummy Bears. A 15 percent “restocking” fee was applied to all minibar purchases.

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Cabin Amenities

Extras were in short supply for our Inside cabin, but pricey suites came with nifty amenities. Our minibar was chock full of goodies, offered at the ship’s prevailing bar rates. This included nip size bottles of Grey Goose vodka ($8), Bacardi rum, Jim Beam whiskey, Tanqueray gin, Dewar’s White Label scotch (all $7), 187ml bottles of Walnut Creek chardonnay and merlot ($9), Heineken beer ($5.25), Pepsi, Diet Pepsi, 7-Up and tonic water (all $2.25), Red Bull ($5.25), and 1-liter bottle water and 750ml San Pellegrino ($5.25 each). There was also small containers of peanuts and Gummy Bears for $2.50 each. A 15 percent “restocking” fee was applied to all minibar purchases.

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Other Cabins

We did not stay in the rest of these cabins, but we have summaries here provided by Norwegian Cruise Line. Note that any photos on this page may be provided directly by the cruise line and not our reviewer.

Oceanview

These Oceanview Staterooms have enough room for up to four guests. Includes two lower beds that convert into a queen-size bed and additional bedding to accommodate up to two additional guests. You’ll also have an amazing view to enjoy from your big picture window, along with room service and many more amenities. (Also available with a smaller porthole window or obstructed view.)

Balcony

These staterooms sleep up to four guests and come with two lower beds that convert into a queen-size bed and a convertible sofa pulls out to sleep two more. Also includes a sitting area and floor-to-ceiling glass doors that open to a private balcony.

Mini-Suite with Balcony

Up to four guests can stay in these Mini-Suites that come with a sitting area, luxury bath with shower, two lower beds that convert into a queen-size bed and additional bedding to sleep two additional guests. Not to mention you’ll have a private balcony to enjoy the incredible view.

Penthouse with Large Balcony

Perfect for a romantic getaway, you will fall head over heels for these fabulous Penthouses. Sleeps up to three, a bedroom with queen-size bed and luxury bath and shower, in addition to the living area, dining area and large private balcony. Includes butler and concierge service. (Also available in a larger layout that sleeps up to four.)

2-Bedroom Family Suite with Balcony

These Penthouses are perfect for your whole family. Up to six guests can stay in these luxurious Penthouses that include a bedroom with a queen-size bed and a separate children’s bedroom. In addition to the living area, dining area, private balcony and luxury bath with separate shower. Includes butler and concierge service.

The Haven Courtyard Penthouse with Balcony

These Courtyard Penthouses make for an amazing cruising experience. Sleeps three, with a bedroom featuring a queen-size bed, luxury bath and shower and additional bedding to sleep one additional guest. Also features a living area, dining area, private balcony and access to the private courtyard area. Includes butler and concierge service.

The Haven Owner's Suite with Large Balcony

These Owner’s Suites are a truly luxurious way for you to get away. Includes a separate bedroom with a king-size bed and luxury bath with separate shower, in addition to the living room, dining room and large private balconies with incredible views. Sleeps up to four and guests receive access to the private courtyard area. Includes butler and concierge service.

The Haven Deluxe Owner's Suite with Large Balcony

Enjoy the perfect escape in the Deluxe Owner’s Suites. With a living room, dining room, wall of windows and separate bedroom with king-size bed and luxury bath, you will have an unforgettable experience in this suite. Sleeps up to four and includes access to the private courtyard area. Not to mention the large balcony and amazing view. Includes butler and concierge service.

The Haven 2-Bedroom Family Villa with Balcony

Up to six guests can enjoy these Villas that are perfect if you want to bring the kids. They have one bedroom with a queen-size bed and a luxury bath and shower, as well as a separate children’s bedroom. Also features a living area, dining area and private balcony. You will also have access to the private courtyard area. Includes butler and concierge service.

The Haven 3-Bedroom Garden Villa

These amazing Villas sleep up to eight with three separate bedrooms, each with a king- or queen-size bed and luxury bath. With a living room, dining room and incredible private garden with hot tub, you will have more than enough space to spread out and unwind. You’ll also have access to the private courtyard area. Includes butler and concierge service.

Our editors review and recommend products to help you buy the stuff you need. If you make a purchase by clicking one of our links, we may earn a small share of the revenue. Our picks and opinions are independent from any business incentives.

Sections

  1. Introduction
  2. Cabins
  3. Dining
  4. Drinks & Nightlife
  5. Activities
  6. Kids, Service, and Other Details
Our editors review and recommend products to help you buy the stuff you need. If you make a purchase by clicking one of our links, we may earn a small share of the revenue. Our picks and opinions are independent from any business incentives.
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Our editors review and recommend products to help you buy the stuff you need. If you make a purchase by clicking one of our links, we may earn a small share of the revenue. Our picks and opinions are independent from any business incentives.

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